The Efficiency Illusion: When Doing More Becomes the Enemy of Doing Better
A leader who questions whether a performance target is producing the intended outcome is not necessarily resisting measurement. They may be protecting the organization from optimizing the wrong behavior.
We Don't Have to Agree to Work Together: Protecting Workplace Culture in a Divided World
Sometimes the most constructive outcome is simply recognizing that two people see an issue differently and choosing to move forward respectfully. Not every conversation needs a winner, and not every difference of opinion needs to be resolved.
The Potter’s Hands: Why Great Leaders Shape Environments, Not People
Seven lessons from the potter’s wheel about trust, empowerment, patience, and the art of building extraordinary teams.